Dashboard

In the main menu, click Home > Dashboard to access your dashboard. Here, you find summary information in several sections within the main panel. Learn more about each section below.

Open Tickets

A short list of recent tickets is shown here. Click the View all tickets link to navigate to the Tickets page.

Weekly Website Statistics

Total Page View: This is the number of times a page has been viewed this week. It also shows the count of Unique Visitors, which is the number of different visitors to your website.

Item views: This is the number of products viewed.

Sales: This is the number of successful checkouts on your website.

All Inquiries: The number of submissions that are not a sale. This includes Item inquiries, Appointments, and Customer Messages.

Mobile Page Speed Score

This is how fast your website loads on mobile devices as measured by PageSpeed Insights. This is one of the data points that Google uses to rank your website.

Internal Search Analytics

These show the search terms that are being entered into your websites search bar if you have one on your website. Specific date ranges can be applied.

Monthly Sales

This is a chart of sales in the last 30 days. 

Latest Livestream

Click the link to watch the most recent educational content from Punchmark.

Opportunities

These are the potential sales opportunities that have taken place on your website in the past week, including Wish List Adds, Item Inquiries, Appointments, Registrations, Subscriptions, and Keyword Searchs.

Traffic Sources

This is a break down of where your traffic is coming from, including Desktop, Tablet, and Mobile.

Patch Notes

In this section, you’ll find a list of the latest updates that have been applied to the Punchmark platform.