Dedicated Account Manager
After your website launches, eligible retailers will be assigned a Dedicated Account Manager. Our talented Customer Success team are experts in SiteManager and PageBuilder in addition to having a deep understanding of our integrations with our partners like The Edge, Affirm, Sezzle, and Picup Media.
They will be your point of contact for everything related to your website, and will personally see to any tickets that you open.
Punchmark’s customer service is industry leading and with a combined 20 years of industry experience between the CS team, they are excited to support your business’s growth.