Repairs Import API

Use this API to sync repairs between your website and POS system, so that customers can look up repair status on your website.

Authentication

The import/export APIs follow the SiteManager standard authentication format with a query string called authKey. Contact Punchmark to have an authKey created for you.

?authKey={AUTHKEY}

Import Repairs

https://{DOMAIN}/api/async/sitemanager/repairs/import_repairs?authKey={AUTHKEY}

Post Parameters:

replace_all=true|false

repairs=[JSON array of repair data]

JSON

[
  {
    key: "12344",
    posCustomerID: "0001",
    status: "1" // 1, 2, 3, 4
    ctime: "2025-09-04 11:00:27"
  }, ...
]

repairs JSON legend:

key: The repair key / ID. Values can be alphanumeric + some special characters

posCustomerID: The ID of this customer in your Point of Sale or CRM

status: The status of the repair or work order

ctime: (optional) The date the repair or work order was created
Format: YYYY-MM-DD HH:mm:ss

Status Values:

1 = in progress

2 = ready to be picked up

3 = picked up

Response

With replace_all=true

CODE

{
    "success": true,
    "message": "Repairs imported successfully. Existing records were deleted."
}

With replace_all=false

CODE

{
    "success": true,
    "message": "Repairs imported successfully."
}

Deleting All Repairs

Use the import repairs endpoint with the following:

POST Body:

replace_all=true&repairs=[]