---
title: Vendor Subscribers
description: In the Vendor Portal, we refer to jewelry retailers who have subscribed to a vendor’s product catalogue as “Subscribers”. This is to help differentiate…
---

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# Vendor Subscribers

![](https://help.punchmark.com/hubfs/knowledge-base/confluence-migration-2026/1365573633-8e49af090d.png)

In the Vendor Portal, we refer to jewelry retailers who have subscribed to a vendor’s product catalogue as “Subscribers”. This is to help differentiate Retailers, who have a jewelry website with Punchmark, from Subscribers, who are clients of the Vendor in question.

In the Subscribers table, there are 5 different tabs that will display that status of your subscriber base.

Status: Approved | Definition: Jewelry retailers who have been approved to carry your products on their website. | Action Required: No

Status: Pending | Definition: Jewelry retailers who have request access to your product catalogue. Take action and either approve or deny their request appropriately. | Action Required: Yes

Status: Pre-Approved | Definition: Vendors can opt to Pre-Approve a list of jewelry retailers who already cary your products in their store. After, when a retailer requests to subscribe, they will be auto-approved. | Action Required: No

Status: Denied | Definition: Jewelry retailers who have requested access to your product data and been denied. | Action Required: No

Status: Unsubscribed | Definition: Jewelry retailers who have been approved to carry your products and have unsubscribed and no longer carry your products. | Action Required: No

Any Demo websites that have subscribed to your products will appear grayed out.

If you see something that is inaccurate or have questions, please [contact your Vendor Liaison](https://www.punchmark.com/contact-vendor-liaison).

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