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How to Locate the Stuller Ship-To Account Number

This guide explains how to locate the Stuller ship-to account number by viewing the Order History page.

Before You Begin: Confirm that you are signed in to the Stuller website with the correct user profile and that you have permission to view customer account, order, and invoice information.

Account Details and Order History

  1. Open the Order History page by selecting Account > Orders in the top right corner of the Stuller web page.

  2. The contact’s name and username will display on the page, with an Account Number field directly below it. This would be considered your Bill-To Account Number, which has a trailing -000000.

  3. Under the Order History section, you will see a Store Location, which includes an address and Ship-To Account Number.

  4. Confirm that the ship-to account number matches the location you are placing the order from.

Tip: If the company has more than one ship-to location, verify the address in the drop-down locations menu before copying the number associated.

Troubleshooting

Column 1: Issue | Column 2: What to Check

Column 1: Multiple ship-to account numbers are listed. | Column 2: Use the shipping address, business name, location, recent order, or invoice details to identify the correct one.

Column 1: The account information appears outdated. | Column 2: Check the account details page, a recent order, or invoice. Contact Stuller’s Admin team if you need to update any account information.

Column 1: The pages listed above are not available on the account. | Column 2: Contact a Stuller Admin rep to verify the username that is being used has access to the necessary roles needed for viewing confidential account information.