FAQs
We get asked a lot of questions on a day to day basis, but we have found these to be the most common ones. This space will be updated each month as we answer more questions.
How-Tos
- How to Create a Homepage Banner
- How to Make a Custom Jewelry Gallery
- How to Connect Your Product Catalog to Facebook/Instagram
- How to Connect Your Instagram Account
- How to Submit a Ticket
- How to Create a Slider with PageBuilder
- How to Add Testimonials to Your Homepage
- How to Make a Meet the Staff Widget
- How to Use Platform Analytics Events
- How to use Product Feed Parameters
- How to Create Custom Categories
- How to Customize Your Diamonds Do Good Page
- How to Issue a Refund for a Website Sale
- How to Create Product Variations In SiteManager
- How to Hide a Premium Vendor Product
- How to Re-Map or Un-Map Premium Vendor Products
- How to Make In-Grid Ads
- How to Add Gift Cards to Your Website
- How to Subscribe or Unsubscribe from Premium Vendors
- How to Set Custom Sort Orders for Your Product Grid
- How to Change Item Availability
Website Management
- What to Expect with your New Punchmark Website
- What To Expect After Your Transition To Post-Launch
- How Long Will My Ticket Request Take to Complete?
- I Just Made My First Sale, Now What?
- How to Get the Most From Your Punchmark Website
- Website Project Timeline
- What is SiteManager Concierge?
- Is {This} Worth It?
- Switching to Punchmark - What Helps Speed Up The Process
- Advanced URL Strings
- Basic Troubleshooting
- Uploading Unavailable or Custom or Made to Order Items
- Setting Up Facebook & Google Shopping Feeds and Basic Trouble Shooting